Terms of Service

1. Agreement to Terms

By accessing and using VoltShop ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service govern your use of our website located at voltshop.au and any related services provided by VoltShop (Katalena Enterprises Pty Ltd, ABN 52 650 313 732).

2. Use License

Permission is granted to temporarily access the materials on VoltShop's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Product Information and Availability

We strive to provide accurate product information, including descriptions, prices, and availability. However:

• Product colors may vary due to monitor settings
• We reserve the right to correct any errors in pricing or product information
• Product availability is subject to change without notice
• We may limit quantities available for purchase

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance by VoltShop. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

Payment Terms

• Payment is required at the time of purchase
• We accept major credit cards and other payment methods as displayed
• All payments are processed securely through Stripe
• Prices are in Australian Dollars (AUD) unless otherwise specified

5. Shipping and Delivery

We partner with reliable suppliers and logistics providers to ensure your orders are delivered promptly:

• Shipping times may vary based on product availability and location
• We are not responsible for delays caused by customs, weather, or carrier issues
• Risk of loss transfers to you upon delivery to the carrier
• FREE shipping on all orders across Australia

6. Returns and Refunds

We want you to be completely satisfied with your purchase:

• Items may be returned within 30 days of delivery
• Items must be in original condition and packaging
• Some items may not be eligible for return due to hygiene or safety reasons
• Return shipping costs are the responsibility of the customer unless the item is defective
• Refunds will be processed within 5-7 business days

7. Warranties and Disclaimers

Products sold by VoltShop may come with manufacturer warranties. We provide:

• Assistance with warranty claims
• Support for defective products within the warranty period
• Coordination with manufacturers for repairs or replacements

Disclaimer: VoltShop makes no warranties or representations about the accuracy or completeness of the content and assumes no liability or responsibility for any errors or omissions.

8. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current

9. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information

10. Limitation of Liability

In no event shall VoltShop or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on VoltShop's website, even if VoltShop or an authorized representative has been notified orally or in writing of the possibility of such damage.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

12. Changes to Terms

VoltShop reserves the right to revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: